Security, privacy, and compliance are foundational to how CluePoints protects your data. This Trust Center gives customers, prospective customers, auditors, and other qualified parties a single place to review our compliance program and request access to our security documentation.
CluePoints builds risk-based quality monitoring and data quality oversight software trusted across the life sciences industry. Protecting the confidentiality, integrity, and availability of the data entrusted to us is central to everything we do. Our security program is independently audited and maintained against recognized industry standards, and we continually assess and strengthen our controls to stay ahead of evolving threats.
The following documents are available on request. Access requires you to provide your details and accept a confidentiality agreement. Some documents carry additional acknowledgment requirements, noted below.
An independent, third-party attestation of the design and operating effectiveness of our controls relevant to security, availability, and confidentiality over a defined period.
A summary attestation from an independent security firm confirming that regular penetration testing is performed against the CluePoints platforms.
A document that summarizes the execution and results of disaster recovery testing, demonstrating that backup, failover, and recovery processes have been successfully qualified and are capable of restoring services within defined recovery objectives.
Coming soon. Certification to the international standard for information security management is in progress and will be added here once available.
Requesting access is quick and self-service:
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Please provide your details and select the documents you'd like to review. All fields except Country are required. Your documents will be sent to the business email address you provide.
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